Membership Terms & Conditions

General Insurance Agents’ Federation Integrated (GIAFI) — Membership Portal

Last updated: September 15, 2026

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   Organization & service

   These Terms govern the use of the GIAFI Membership Portal operated by the General Insurance Agents’ Federation Integrated (GIAFI), a non-profit federation of general insurance agents founded in 2012. The portal is used to apply for GIAFI membership, pay membership fees, and receive membership communication, receipts and the digital membership card.

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   Membership plans & fees

   Three membership plans are offered, and the applicable fee is displayed in Indian Rupees (INR) on the portal before payment:

   • Annual Membership — ₹500 per year, valid for one year from activation.
   • Lifetime Membership — ₹8,000 one-time, valid unless the membership program is discontinued.
   • Platinum Membership — ₹15,000 one-time, a lifetime membership valid unless the membership program is discontinued, with the enhanced member engagement and recognition benefits described on the website — including recognition as a Platinum member and priority access to eligible GIAFI events and learning sessions.

   The plan you select determines the amount payable, and each plan is a separate offering at the fee stated above. Fees are payable online only through the payment gateway made available on the portal. GIAFI does not collect membership fees in cash through this portal.

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   Eligibility & applicant responsibilities

   Applicants must be general insurance agents or professionals associated with the general insurance industry and must be competent to enter into a contract under applicable Indian law. You are responsible for providing accurate, current and complete information (including your mobile number, email address and PAN), for keeping it up to date, and for using the portal only for lawful membership purposes.

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   Payment terms

   Payments are processed by a third-party payment gateway. GIAFI does not store complete card, UPI PIN or banking credentials. A payment is treated as received only after confirmation from the payment gateway and its recorded status on the portal. If a payment is unsuccessful or unconfirmed, no membership is created and you may retry payment for the same application; you will not be asked to submit the application again. Membership fees are collected for processing and verification of your application, and payment by itself does not constitute approval or confirmation of membership.

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   Membership approval & activation

   Every application is subject to verification and approval by GIAFI. After a successful payment, your application is recorded as “payment received — awaiting verification”. GIAFI verifies the submitted details and, on approval, activates the membership, issues the membership ID, and makes the digital membership card available. Membership benefits, the membership ID and the card are available only after approval. GIAFI may seek clarification, and may decline an application where the information provided cannot be verified or these Terms are not met.

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   Website usage restrictions

   You agree not to misuse the portal, including by attempting unauthorised access, interfering with its normal operation, submitting false or misleading information, impersonating another person, or using automated means to extract data. Access may be restricted or withdrawn where misuse is suspected.

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   Intellectual property

   The GIAFI name, logo, portal content, documents and designs are owned by or licensed to GIAFI and are protected by applicable law. They may not be copied, modified, or used for any purpose other than applying for and using GIAFI membership without prior written permission.

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   Limitation of liability

   GIAFI membership is a professional membership and does not include the purchase, sale or guarantee of any insurance product, and does not create any insurance cover. To the extent permitted by law, GIAFI is not liable for indirect or consequential loss arising from use of the portal, from delays in payment gateway settlement, or from services provided by third parties such as banks and payment service providers.

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   Cancellation & refunds

   Membership fees are generally non-refundable once paid, because they are collected to process and verify your application. A refund may be permitted or approved in the circumstances described in the Refund & Cancellation Policy, including where a duplicate payment was made for the same application or where a payment was debited but could not be confirmed. Approved refunds are made to the original payment method. This clause must be read together with the Refund & Cancellation Policy, which forms part of these Terms.

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    Dispute resolution & governing law

    These Terms and any dispute arising out of or in connection with the portal or GIAFI membership are governed by the laws of India. Please write to us first at the contact address below so that we can attempt to resolve the matter. Disputes that remain unresolved are subject to the jurisdiction of the competent courts in India.

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    Contact Us

    General Insurance Agents’ Federation Integrated (GIAFI)
    Email: [email protected]
    Phone: +91 63096 56333
    Website: https://giafi.org.in/

This portal is operated by GIAFI. Your personal information is handled as described in our Privacy Policy. GIAFI may update these Terms from time to time; the latest version is published on this page.